Assistance Channels

  • 1 hour ticket response time

  • A 1–hour Inquiry Reply Guarantee

  • Our tech assistance Department is available 24x7 to attend to all of your assistance requests. Each ticket you send out to us is going to be responded to within up to 1 hour. If your issue demands help from one of our administrators, we will address the ticket to the person in charge and will notify you that the situation is being resolved.

  • Top quality support service

  • Professional Tech Assist Service

  • Our technical help and support Dept will be online for you 24/7/365 to to take care of all help demand tickets that you send. We offer tech support for the software that are pre–installed on your server. These include our custom built Control Panel, the chosen Operating System and also the server management panel (with regards to the VPS type).

  • Intuitive help center

  • A Descriptive Help Section

  • Each section of the Control Panel that is offered at no cost with your VPS offers an inbuilt article base. You’ll find a group of thorough how to posts and a collection of step by step video courses that illustrate all the normal site supervision duties. You can find them by hitting the Help or Video keys in the right part of each Control Panel section.