1 hour ticket response
Our team of tech support engineers is devoted to offering swift answers to each of your questions. We will review your helpdesk ticket as soon as it has been received and will reply with a solution to your problem within maximum 1 hour after the client support ticket submission. In fact, our average ticket response time is twenty minutes.
An Exceptional Help Desk Support Service
Each member of our customer support team has many years of experience in the shared hosting world and the vast majority of them have worked for us for at least 5 years. They all are eager to answer all your queries in the most efficient way possible.
A User–Friendly Help Center
Incorporated into the Control Panel is an intuitive Help Center, which offers you various sources of information. You can browse through a constantly updated knowledgebase featuring web hosting account administration articles and web site management articles, check out the instructional video tutorials or have a peek at the F.A.Q. database.