Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Section

  • The Help section included in our Control Panel features a selection of help articles and frequently asked questions. Aimed towards fixing any common issue that you could stumble upon, they are contributed by our support team of skillful technicians.

  • Top quality support service
  • Educational Videos

  • We have compiled a selection of how–to video tutorials that detailedly show how to solve a common problem connected with your shared hosting account. You’ll find the video tutorials in the Help Center section.

  • Intuitive help center
  • A One–Hour Support Ticket Response Time Guarantee

  • Our semi–dedicated servers are backed up by a 24x7 help desk support service and feature a 60–minute response guarantee. Our skillful tech support engineers will be available to you around the clock and will resolve any problem that you may chance upon within maximum one hour after the ticket submission. In most instances, a reply will be given to you in less than 20 minutes.