We have compiled a selection of how–to video tutorials that detailedly show how to solve a common problem connected with your shared hosting account. You’ll find the video tutorials in the Help Center section.
A One–Hour Support Ticket Response Time Guarantee
Our semi–dedicated servers are backed up by a 24x7 help desk support service and feature a 60–minute response guarantee. Our skillful tech support engineers will be available to you around the clock and will resolve any problem that you may chance upon within maximum one hour after the ticket submission. In most instances, a reply will be given to you in less than 20 minutes.