If your website hosting supplier offers live chat support, you'll be able to talk to an agent in real-time and learn useful info or get a problem resolved timely. The main advantage of using chat instead of calling to talk to a live person is that you will need only a computer with web access, which means that you won't pay any charges when you are in another country or state. What's more, it'll be quicker to copy and paste information for example domains, usernames or error messages i.e. details that are sometimes hard to share with the other side on the telephone. The live chat is also a much quicker approach to contact your website hosting supplier's support crew in comparison to using a ticketing system. What's more, in case some issue requires some more time to be taken care of, you'll be able to do something else entirely while you wait for guidance on the live chat, which means that you won't lose time - something that is impossible when you're on the telephone.

Live Chat Support in Shared Hosting

Together with the phone and ticket support, we offer live chat support as well. You can contact us every day, which includes weekends and holidays, and we can give you more information about the shared hosting that we offer if you are not among our customers yet, or about general and billing questions when you already have a user profile. Although for solely tech issues you have to open a ticket to our tech support team, as such issues require extra time to be taken care of, you can still get in touch with us through the live chat for some technical information. For instance, we're able to help you set up an e-mail address in your e-mail client or troubleshoot a number of issues, saving you lots of time. Even when our phone lines are already off for the day, you can talk with a live person.

Live Chat Support in Semi-dedicated Servers

The live chat support service that we supply is online every day, even on holidays and weekends. It is the perfect way to learn more details about our semi-dedicated servers in case you do not have an account yet or to have some problem resolved in case you're a client and our customer support representatives will assist you promptly regardless of the time of the day you join the chat. In case you are unsure which package is better for your sites, in case you need advice whether you should order a particular upgrade and how to obtain it or in case you have problems setting up an email account on your computer system, you will be able to get in touch with us and we will supply you with the necessary info promptly. Our live chat is available even after our phone lines are off for the day, which means that when you have an account here, you can rest assured that you'll always find quick assistance with any question or issue that shows up.