If a certain page on a site doesn't load for some reason or if a link is broken, the site visitor will see an error page with a generic message. The page will have nothing in common with the rest of the site, which could make the visitor leave your website. A potential solution in cases like this is a feature made available from some website hosting companies - the ability to set your own personalized error pages that shall have exactly the same layout as your Internet site and which could contain any text or images which you want based on the specific error. There are four common errors which can occur and they involve these particular so-called HTTP status codes - 400, when your web browser sends a bad request to the hosting server and it can't be processed; 401, if you are supposed to log in to see some web page, but you haven't done this yet; 403, if you do not have an authorization to see a particular page; and 404, if a link that you have clicked leads to a file which does not exist. In any of these situations, visitors shall be able to see your customized content instead of a generic error page.

Custom Error Pages in Shared Hosting

You will be able to set up customized error pages for each of your domains or subdomains. The function is supported by all shared hosting solutions which we provide, so as soon as you log in to your Hepsia Control Panel and check out the Hosted Domains section, you can click on the Edit button for a domain/subdomain and in the pop-up that will show up, you could select the type of error page which should appear - a default one from our system, a standard Apache web server page or a custom one. For the latter option, you have to specify the URL to the page, so if you use personalized pages, you have to upload the files in your website hosting account first. Another way is to use an .htaccess file located inside the domain or subdomain folder with a line for every error type. The actual syntax can be seen in our Knowledge Base, so you can use this feature even if you do not have any previous experience.

Custom Error Pages in Semi-dedicated Servers

When you host your Internet sites in a semi-dedicated server account from us, you'll be able to set personalized error pages for any of them with ease via our in-house developed Hepsia hosting CP. With only a couple of mouse clicks inside the Hosted Domains section, you can change the default setting from a system page to a customized one for any of the 4 error types. All you should do is provide a link to each file that you've uploaded before that and then save the change. If needed, you shall be able to revert this change whenever you want and in exactly the same way. If you'd like, you can use an .htaccess file as well. It has to be created/uploaded in the domain or subdomain folder linked to the website whose error pages you would want to change and the content for this sort of file can be found in our Help article on this matter.