A 99.9% Server Uptime
We have set up our shared hosting platform using stable hardware and strongly modified software. Our administrators have installed a modified version of SELinux on each of our servers in order to guarantee utmost security and stability. We’ve installed a number of anti–DDoS appliances coupled with very powerful firewall software to make sure our network is invincible and safe.
All our shared hosting packages feature a 99.9% server uptime guarantee. And irrespective of which datacenter you choose, our uptime guarantee remains unchanged.
A 99.9% Network Uptime
When you develop your very own cloud hosting platform, it’s crucial to also set up your own network architecture. Because of this, we set up a custom–configured internal network in all our data centers. Based on premium–quality Juniper switches and routers, our internal network allows for shockingly fast data transmission rates and is also completely redundant.
As a result, you will enjoy a 99.9% network uptime in our data center in US, in our data center in UK, in our data center in FI, in our data center in Eastern Europe and in our data center in AU, regardless of which hosting service you have chosen.
A 30–Day Money–Back Guarantee
Just like with any other service, when it is your cash at risk, you can’t feel really secure. Because of this, with all our cloud hosting plans our company offers a 30–day money–back guarantee. In the event that you don’t feel content with our hosting service or in case you would like to get an even more robust web hosting solution, like a VPS servers or a dedicated servers – we’ll give you your money back in full, with no hidden costs or reimbursement charges.
24/7 Technical Support
If you have ever been forced to wait for hours for a response, you know how annoying this can be, even more so when your web site is on the line. Because of this, we offer you a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our tech support engineers will be right here and they will respond to you in under 60 minutes. And the best part is that their average response time is just 20 minutes!